Sarah S. M. Townsend
Associate Professor of Management and Organization
University of Southern California Marshall School of Business
Dr. Sarah Townsend studies the psychological foundations of inequality. Her research reveals the dysfunctional behaviors and physiological costs that can result when individuals’ cultural norms collide with the dominant cultural norms of organizations. She examines how these“cultural divides” are often a hidden source of inequality, but how they can be used to lessen opportunity gaps and fuel greater cross-group understanding. Dr. Townsend uses a multi-method approach. She measures people's cardiovascular and hormonal responses along with how they think, feel, and act.
Dr. Townsend is an editorial board member for the Journal of Personality & Social Psychology and Academy of Management Discoveries. She has also been featured on Poets and Quants as "Professor of the Week" and was named a 2016 "Rising Star" by the Association of Psychological Science. Dr. Townsend's research has been published in numerous scholarly outlets and she has been an invited speaker at numerous events and conferences hosted by the Society of Personality and Social Psychology, the Academy of Management, the Association for Psychological Science, and the Society for the Science of Motivation. Further, her research has been covered by various media outlets, including The Atlantic, Huffington Post, New York Magazine, and The Washington Post.
Dr. Townsend teaches undergraduate, MBA, and executive courses on organizational leadership and the science of bias, diversity, and inclusion.